Do you have a question about Bagasak?

Here’s the answers to your frequently asked questions about our products and procedures.

We currently have 4 bag’s sizes for you:

🌼Micro Bagasak (fanny pack) :
◾️8.5 ” x 4.5 ” x 2 ” deep
Capacity : 1.3 liters
3 strap’s length choices (mesure your waist size) :
Regular (31-48″) – Long (40-65″) – Small (22-31″)

🌼Medium backpack :
◾️11 ” x 2 ” x 16 ” high
◾️Folded: 5.5 ” x 1.5 ” x 2.5 ” height
Capacity : 4 litres

🌼Big canva tote : 
◾️17 ” x 13 ” x 6 ” depth
Capacity : 21.5 litres

A simple damp cloth will wipe out most of the dirt. For a more stubborn stain, use a mild degreasing soap (eg dish soap) with a damp cloth. Rub gently to remove the small sore and then rinse everything to remove the soap. Let it hang to dry. That’s all !

Processing times :

All the product are in stock if you are able to put them in your basket. So, it takes 1-5 business days to process your order.

Delivery time :

It should take between 1-14 working days, after processing time,  depending on the destination:

In greater Montreal, delivery is quite fast (1-2 business days). For all other destinations in Quebec and Ontario, delivery will takes between 2-14 days. For the rest of Canada, depending on the carrier used, the delay could be up to 14 working days *.

*Carriers make every effort to ensure on time delivery. Extra delivery delays could happens. Unfortunately, after we give your package to carrier, we cannot be held responsible for these unexpected longer delivery times.

All bags are sent with a tracking number. You will find this number in the “processing complete” confirmation email to the email address you provided when purchasing from this website.

All other products will be sent by regular lettermail without a tracking number. You will be able to upgrade shipping when checking out. This option will be more expensive of course.

If the order includes several items with at least one bag, it will automatically be sent by delivery with tracking number WITHOUT signature.

And don’t forget ! When spending 99 $ of regular priced items, shipping is FREE !

*For more information regarding shipping method, please refer to the Online purchase policy,  under the “Delivery” heading.

Bagasak is MORE than a bag.
It is a family micro-business from Laval imbued with an ethical “slow-fashion” philosophy:

🌞 Quality products created & manufactured to last over time.
🌞 A valuable collaboration with a local socio-professional integration company which allows us to know and rub shoulders with all the people who are involved in making your Bagasak.
🌞 No mega-quantities with us! Limited production and as needed to avoid wasting or burying unsold items = purchase of supplies in small batches.
🌞 Obviously and with great certainty, all our production is made locally in ethical and fair environments.
With all these small gestures, we try to challenge current sales practices. Stand with us !

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